I’m here because I…
received a pre-enrollment notification letter in the mail. If you wish to opt out or change supply as a pre-enrolled customer, you will need to enter your PRE-ENROLLMENT ID # found on the return mail form in your letter package.
Change Supply: You are currently pre-enrolled in the program and want to switch your supply option from your current selection to the other program offering.
Opt Out: You are currently pre-enrolled in the program and would like to return to the utility offered basic supply.
Using the form:
- Choose Your Municipality
- Enter your PRE-ENROLLMENT ID and zip code. If your information is recognized in the system, your record will be brought up and allow you to make the change you desire
- If your information is not recognized, enter your name/address as they appear on your utility account, along with your preferred phone # and email. You will then be directed to make a selection for opting in or out
Some submissions may require review/follow-up by program staff who may reach out to you regarding your request.
If you are responding to a letter for pre-enrollment before the end of the opt-out period, any change you make will go into effect PRIOR to enrolling in the program.
For assistance with your form submission, please email: email@example.com